CDS-KNRaj Library

Updates from K.N. Raj Library, CDS, Thiruvananthapuram

FDI Escapades

by Shrutika Verma Retail trading, in any form, by means of e-commerce, would not be permissible for companies with FDI, engaged in the activity of multi-brand retail trading. With this penultimate clause, the Press Note No. 5 dated 20 September 2012 dropped a bombshell on one of India’s youngest and most promising businesses: the Rs [...]

Sales call length, call frequency, and its impact on salesperson’s performance and customer relationship quality: Few research propositions

Ramendra Singh WP 672 April 2011 This paper introduces the construct of sales call length and extends the extant theoretical understanding of sales effort allocation to shed light on how (1) sales call length and sales call frequency impact salespersons’ performance, and, (2) call frequency, and sales call length impact  relationship quality. URL: http://www.iimcal.ac.in/res/upd%5CWPS%20672.pdf Courtesy: [...]

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